Point System
A point system is a loyalty program designed to reward customers for repeated business and encourage referrals. Customers earn points for each transaction, which can be redeemed as discounts of total transaction. The system is multilevel because it also rewards customers who refer new customers to the laundromat. Point system will act as second wallet […]
Email Notification
Compensation is a process of making amends for a loss, damage, or inconvenience caused to a customer. By implementing a compensation that is appropriate and satisfactory to the customer, users can send the notification as well. There are several types of rewards that can be chosen, including voucher, stamp, e-token or point. Follow below instruction […]
Two-Factor Authentication
Laundro implemented Two-Factor Authentication (2FA) with authenticator apps, adds a robust layer of security to your online accounts. These apps generate time-based one-time passwords (TOTPs) that are unique to each login attempt, making it significantly harder for unauthorized individuals to gain access. Your account will experience unauthenticate and request for the code when: 1. If you […]
Drop & Go – Offer Special Service
Operator Page 1. To get started, go to Drop & Go Settings under Others. 2. Adjust your price strategy as shown below. Washer price is the total amount user need to pay. Machine amount means the amount needed to start the machine. Dryer margin is extra fee that will be applied on normal price setting. […]
Chemical Stock
By tracking chemical inventory, you’ll know when detergent is running low and can order more before you run out. As you scale up the amount of inventory will also greater, this frees you up to focus on other aspects of running your laundromat. Chemical Stocks Setting First of all, user need to create type […]
Utility Costing
Understanding which utilities contribute most to operational expenses can help laundromats make informed decisions about energy-saving measures. Abnormal utility consumption can sometimes indicate equipment problems, such as inefficient washers or dryers. Tracking utility costs can help laundromats detect and address these issues before they lead to more serious problems. Costing Setting Follow below video […]
Discount Code
Discount Code Provide discounts during specific times of the year. Create unique and easy-to-remember discount codes. Distribute codes through social media, email marketing, local partnerships, and in-store promotions. To get started, go to Loyalty Admin > Discount Code > Unique Discount Code User may collaborate with multiple local businesses by offering a discount code […]
Coin & Bill Collection Report
The primary goal is to record and analyze the revenue generated from your coin-operated machines. This helps in understanding the business’s cash flow and financial health. Coin Collection by Outlet By tracking the expected versus actual amounts collected, the report can help identify any discrepancies that might indicate operational issues or theft. Report will […]
FAQs
You might include a list of frequently asked questions by your customers concerning a particular method along with the responses. To get started, go to > However, our default FAQ will still remain as below even if you do not add any questions. Add question Click “Add FAQ” button on the top right side. […]
User Compensation
The role of User Compensation is to let user to send specific reward to the customers, either voucher, e-token, or stamp. The details will be displayed in table as below: Action: A button for user to provide the customers with rewards. User Name: Shows the user name of customer. Phone Number: The phone number of […]
