Maintenance Mode
A maintenance log in a laundromat system serves several crucial purposes where it helps track and schedule routine inspections and maintenance tasks for all equipment, including washers, dryers, card readers, and payment systems. Regular maintenance reduces the risk of accidents, fires, or equipment failures, ensuring a safe environment for both customers and staff. That’s the […]
Customers Experience – Payment Options
By understanding the difference between dynamic and static QR codes, you can leverage their unique benefits to enhance your laundromat experience for customers. Static QR Codes Once created, they always point to the same information. One-time use. Cannot be updated or edited after creation. Dynamic QR Codes Think of them as a flexible link, you […]
Connect Payment Gateway with Laundro
Connecting a payment gateway to Laundro system offers several significant advantages like offering various payment methods (e.g., credit cards, debit cards, digital wallets) caters to a wider customer base. Payments are processed automatically, reducing manual labor and errors. This involves sending appropriate requests to initiate payments, process refunds, and retrieve transaction details. So far […]
Collection by Staff
While token changers offer convenience for customers, there may be situations where manual coin and bill collection by staff from token changers becomes necessary. The purpose of regularly collect and count the coins and bills is to reconcile cash balances and prevent discrepancies. Nevertheless, token changers offer convenience and automation, manual coin and bill collection […]
Point System
A point system is a loyalty program designed to reward customers for repeated business and encourage referrals. Customers earn points for each transaction, which can be redeemed as discounts of total transaction. The system is multilevel because it also rewards customers who refer new customers to the laundromat. Point system will act as second wallet […]
Email Notification
Compensation is a process of making amends for a loss, damage, or inconvenience caused to a customer. By implementing a compensation that is appropriate and satisfactory to the customer, users can send the notification as well. There are several types of rewards that can be chosen, including voucher, stamp, e-token or point. Follow below instruction […]
Two-Factor Authentication
Laundro implemented Two-Factor Authentication (2FA) with authenticator apps, adds a robust layer of security to your online accounts. These apps generate time-based one-time passwords (TOTPs) that are unique to each login attempt, making it significantly harder for unauthorized individuals to gain access. Your account will experience unauthenticate and request for the code when: 1. If you […]
Drop & Go – Offer Special Service
Drop and go services can be a valuable addition to a laundromat’s offerings, especially in areas where convenience and time-saving are highly valued. Set your laundromat apart from others by offering a unique and convenient service. By offering drop and go services, laundromat owners can tap into a wider market, increase customer satisfaction, and potentially generate […]
Chemical Stock
By tracking chemical inventory, you’ll know when detergent is running low and can order more before you run out. As you scale up the amount of inventory will also greater, this frees you up to focus on other aspects of running your laundromat. Chemical Stocks Setting First of all, user need to create type […]
Utility Costing
Understanding which utilities contribute most to operational expenses can help laundromats make informed decisions about energy-saving measures. Abnormal utility consumption can sometimes indicate equipment problems, such as inefficient washers or dryers. Tracking utility costs can help laundromats detect and address these issues before they lead to more serious problems. Costing Setting Follow below video […]
