User Compensation

The role of User Compensation is to let user to send specific reward to the customers, either voucher, e-token, or stamp.

The details will be displayed in table as below:

• Action: A button for user to provide the customers with rewards.
• User Name: Shows the user name of customer.
• Phone Number: The phone number of customer.
• Email: Display the user’s email.
• Member ID: Unique combination of alphabet and numbers to be recognize each customer.
• Rewarded Times: Total reward was received by the customers, combining voucher, stamp, and e-token.
• Voucher Rewarded (times): Total number of occurance that voucher was rewarded to the customer.
• Stamp Rewarded (times): Total number of stamp was rewarded to the customer.
• Washer Stamp Granted: Total number of washer stamp was rewarded to the customer.
• Dryer Stamp Granted: Total number of dryer stamp was rewarded to the customer.
• e-Token Rewarded (times): Total number of occurance that e-Token was rewarded to the customer.
• Total e-Token Granted (tokens): Total amount of e-Token was rewarded to the customer.

Rewarding loyal customers

To get started, go to   > 

You are able to select any kind of reward that is shown in the image and customise the value to suit your needs.

Check user history

The user can also examine a particular kind of award history, involving tokens, stamps, or vouchers.

Details about the reward history will be shown, including:

• User Name: Shows the user name of customer.
• Phone Number: The phone number of customer.
• Email: Display the user’s email.
• Member ID: Unique combination of alphabet and numbers to be recognize each customer.
• Reward Type: Type of reward given to the customer (voucher, token, stamp).
• Remark: Function of compensation, either reward or refund.
• Voucher ID: The voucher ID that rewarded to the customer.
• Voucher Type: The type of the voucher was rewarded to the customer (flat, rate).
• Voucher Amount: The value of the voucher that rewarded to the customer.
• Washer Stamp: The number of washer stamp reward given to the customer.
• Dryer Stamp: The number of dryer stamp was rewarded to the customer.
• e-Token Amount: The total amount of e-Token reward given to the customer.